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The advent of control...control of your claims process

HyperQuest integrates players in the collision repair claims process to drive the accountability that will help your company better manage severity and overall repair claims costs.

HyperQuest captures and shares real-time information about OEM and alternative parts availability, quality and price for your estimate development, approval, and repair processes. Instant and automatic access to this critical information helps insurers identify opportunity, pinpoint leakage, and communicate necessary changes to both internal and external appraisers and repair facilities.

Through integration of the claims process, HyperQuest effectively and automatically audits 100% of your collision repair claim estimates for "best part" decision support. This reduces inefficiency and misinformation, delivers substantial "documented hard-cost" savings across all claims and ensures accurate part selection at the time of estimate development and procurement.

What can HyperQuest do for your company?

  • Identify part utilization opportunities - OEM, recycled, reconditioned OEM, aftermarket and specialty parts.
  • Verify in real-time the availability and price of individual parts and part types in all markets.Over 70 million parts are updated daily.
  • Provide a fully automated and actively managed part management solution.
  • Automatically and fully support your material damage part usage guidelines on 100% of claims at a lower cost.
  • Ensure the quality of your estimate severity without manual intervention.
  • Automatically verify adherence to operating standards.
  • Rank and assess the performance of your affiliated repair facilities, your staff appraisers and your independent appraisers.
  • Enable the use or exclusion of supply and repair affiliates based on captured performance.
  • Control administrative costs associated with manual estimate reviews, disputed claims and claim irregularity investigations.
  • Develop strategic business intelligence - financial and operating benchmarks based on actual, real-time and continuously updated claim and repair information.
  • Support wireless initiatives, automated part review initiatives and desk review initiatives.
  • Deliver documented hard-cost savings that average in excess of $200 per claim.
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